Data protection
Natürlich, hier ist die englische Übersetzung Ihrer Datenschutzerklärung:
Privacy Policy
The controller responsible for data processing is:
Tobias Huber
Zwischen den Wegen 34
78239 Rielasingen-Worblingen
Email: t.huber@elke-plastic.com
Phone: 07731924430
We appreciate your interest in our online shop. The protection of your privacy is very important to us. Below, we inform you in detail about how we handle your data.
1. Access Data and Hosting
You can visit our websites without providing any personal information. Each time a webpage is accessed, the web server automatically stores only a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of the access, the amount of data transferred, and the requesting provider (access data), and documents the access. This access data is evaluated exclusively for the purpose of ensuring the trouble-free operation of the site and improving our offer. This serves to protect our legitimate interests in a correct presentation of our offer, which are overriding in the context of a balancing of interests, in accordance with Art. 6 (1) (f) GDPR. All access data will be deleted no later than seven days after the end of your visit to the site.
Hosting
The services for hosting and displaying the website are partly provided by our service providers as part of processing on our behalf. Unless otherwise explained in this privacy policy, all access data and all data collected in forms provided on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.
Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: Canada, New Zealand, Japan, United Kingdom, USA.
The adequacy decision for the USA serves as the basis for the third-country transfer, provided the respective service provider is certified. Until our service providers are certified, the data transfer will continue to be based on this foundation: Standard Data Protection Clauses of the European Commission.
Our service providers are located and/or use servers in these countries: Australia, India, Singapore.
There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on these guarantees: Standard Data Protection Clauses of the European Commission.
2. Data Processing for Contract Fulfillment and Contact
2.1 Data Processing for Contract Fulfillment
For the purpose of contract fulfillment (including inquiries about and processing of any existing warranty and service disruption claims, as well as any statutory update obligations) in accordance with Art. 6 (1) (b) GDPR, we collect personal data if you voluntarily provide it to us as part of your order. Mandatory fields are marked as such, as we absolutely need the data in these cases for contract fulfillment and cannot dispatch the order without it. Which data is collected can be seen from the respective input forms.
Further information on the processing of your data, especially on the transfer to our service providers for the purpose of order, payment, and shipping processing, can be found in the following sections of this privacy policy. After the contract has been fully processed, your data will be restricted for further processing and deleted after the expiry of the tax and commercial law retention periods in accordance with Art. 6 (1) (c) GDPR, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.
ERP System
For order and contract processing, we use enterprise resource planning systems from external service providers. Our service providers act on our behalf within the scope of order processing. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.
2.2 Customer Account
If you have given your consent in accordance with Art. 6 (1) (a) GDPR by deciding to open a customer account, we use your data for the purpose of opening the customer account and for storing your data for further future orders on our website. The deletion of your customer account is possible at any time and can be done either by a message to the contact option described in this privacy policy or via a designated function in the customer account. After deletion of your customer account, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.
2.3 Contact
Within the scope of customer communication, we collect personal data to process your inquiries in accordance with Art. 6 (1) (b) GDPR if you voluntarily provide it to us when you contact us (e.g., via contact form, live chat tool, or e-mail). Mandatory fields are marked as such, as we absolutely need the data in these cases to process your contact request. Which data is collected can be seen from the respective input forms. After your request has been fully processed, your data will be deleted, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.
3. Data Processing for Shipping Purposes
To fulfill the contract in accordance with Art. 6 (1) (b) GDPR, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.
Data transfer to shipping service providers for the purpose of shipping notification
If you have given us your express consent during or after your order, we will pass on your e-mail address and telephone number to the selected shipping service provider on the basis of this consent in accordance with Art. 6 (1) (a) GDPR, so that they can contact you before delivery for the purpose of delivery notification or coordination.
The consent can be revoked at any time by a message to the contact option described in this privacy policy or directly to the shipping service provider at the contact address listed below. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.
DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany
DPD Deutschland GmbH
Wailandtstraße 1
63741 Aschaffenburg
Germany
4. Data Processing for Payment Processing
When processing payments in our online shop, we work with these partners: technical service providers, credit institutions, payment service providers.
4.1 Data Processing for Transaction Processing
Depending on the selected payment method, we pass on the data necessary for the processing of the payment transaction to our technical service providers, who act on our behalf within the scope of order processing, or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for the processing of the payment. This serves the fulfillment of the contract in accordance with Art. 6 (1) (b) GDPR. In some cases, the payment service providers collect the data required for payment processing themselves, e.g., on their own website or via a technical integration in the ordering process. The privacy policy of the respective payment service provider applies in this respect.
If you have any questions about our partners for payment processing and the basis of our cooperation with them, please use the contact option described in this privacy policy.
4.2 Data Processing for Fraud Prevention and Optimization of our Payment Processes
If necessary, we provide our service providers with further data, which they use together with the data necessary for processing the payment as our processors for the purpose of fraud prevention and the optimization of our payment processes (e.g., invoicing, processing of disputed payments, accounting support). This serves to protect our legitimate interests in securing ourselves against fraud and in efficient payment management, which are overriding in the context of a balancing of interests, in accordance with Art. 6 (1) (f) GDPR.
4.3 Identity and Credit Check when Selecting Klarna Payment Services
Klarna Direct Debit, Purchase on Account via Klarna, Klarna Installment Purchase
If you decide to use the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter Klarna), we ask for your consent in accordance with Art. 6 (1) (a) GDPR, that we may transmit the data necessary for the processing of the payment and an identity and credit check to Klarna. In Germany, the credit agencies mentioned in Klarna's privacy policy can be used for the identity and credit check. Klarna uses the information received about the statistical probability of a payment default for a balanced decision on the establishment, implementation, or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option specified in this privacy policy. This may result in us no longer being able to offer you certain payment options. You can also revoke your consent to this use of personal data at any time from Klarna.
4.4 Involvement of Debt Collection Service Providers
We pass on your data to a commissioned debt collection service provider Akzepta Inkasso GmbH, Elsenheimerstraße 43, 80687 Munich, Germany, if our payment claim has not been settled despite a previous reminder. In this case, the claim will be collected directly by the debt collection service provider. This serves the fulfillment of the contract in accordance with Art. 6 (1) (b) GDPR as well as the protection of our legitimate interests in an effective assertion or enforcement of our payment claim, which are overriding in the context of a balancing of interests, in accordance with Art. 6 (1) (f) GDPR.
5. Advertising by E-Mail, Post, Telephone
5.1 E-Mail Newsletter with Registration, Newsletter Tracking with Separate Consent
If you subscribe to our newsletter, we use the data required for this or separately provided by you to send you our e-mail newsletter regularly based on your consent in accordance with Art. 6 (1) (a) GDPR. You can unsubscribe from the newsletter at any time either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.
If you have also given us your consent in accordance with Art. 6 (1) (a) GDPR to analyze our newsletters, we also analyze your interaction with our newsletter by measuring, storing, and evaluating open rates and click rates for the purpose of designing future newsletter campaigns ("newsletter tracking").
For this evaluation, the sent e-mails contain single-pixel technologies (e.g., so-called web beacons, tracking pixels) that are stored on our website. For the evaluations, we link in particular the following "newsletter data"
- the page from which the page was requested (so-called referrer URL),
- the date and time of the call,
- the description of the type of web browser used,
- the IP address of the requesting computer,
- the e-mail address,
- the date and time of registration and confirmation
and the single-pixel technologies with your e-mail address or your IP address and, if applicable, an individual ID. Links contained in the newsletter may also contain this ID.
You can unsubscribe from newsletter tracking at any time either by sending a message to the contact option described or via a link provided for this purpose in the newsletter.
The information is stored as long as you have subscribed to the newsletter.
5.2 E-Mail Newsletter without Registration and Your Right to Object
If we receive your e-mail address in connection with the sale of a product or service and you have not objected to this, we reserve the right, on the basis of Section 7 (3) UWG (German Act Against Unfair Competition), to regularly send you offers for similar products from our range, such as those already purchased, by e-mail. This serves to protect our legitimate interests in advertising to our customers, which are overriding in the context of a balancing of interests, in accordance with Art. 6 (1) (f) GDPR.
You can object to this use of your e-mail address at any time by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the advertising e-mail, without incurring any costs other than the transmission costs according to the basic tariffs.
After unsubscribing, we will delete your e-mail address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.
5.3 Newsletter Dispatch
The newsletter and the newsletter tracking described above may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.
5.4 Sending of Review Requests by E-Mail
If you have given us your express consent during or after your order in accordance with Art. 6 (1) (a) GDPR, we will use your e-mail address to request that you submit a review of your order via the rating system we use. This consent can be revoked at any time by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the review request. After your consent has been revoked, we will delete your e-mail address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.
The review requests may also be sent by our service provider Trusted Shops SE, Subbelrather Str. 15C, 50823 Cologne ("Trusted Shops").
In the context of sending review requests, we receive information from Trusted Shops about the respective status (e.g., whether the review request was sent and whether it arrived). This is done in accordance with Art. 6 (1) (f) GDPR to fulfill our legitimate interest in receiving information about the review invitations in order to make optimizations based on it, as well as to fulfill the legitimate interest of Trusted Shops in being able to offer this service.
We are jointly responsible with Trusted Shops for sending review requests and for collecting and displaying review and status information.
Within the framework of the joint responsibility existing between us and Trusted Shops, please contact Trusted Shops preferably for data protection questions and to assert your rights, whose contact options you can find here. Further information on data protection can be found at the following link here. Regardless of this, you can also always contact us at the contact option described in this privacy policy. Your request will then, if necessary, be passed on to the other controller for a response.
5.5 Postal Advertising and Your Right to Object
In addition, we reserve the right to use your first and last name as well as your postal address for our own advertising purposes, e.g., to send interesting offers and information about our products by post. This serves to protect our legitimate interests in advertising to our customers, which are overriding in the context of a balancing of interests, in accordance with Art. 6 (1) (f) GDPR. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described in this privacy policy.
After your consent has been revoked, we will delete your address from the recipient list, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.
5.6 Telephone Advertising
If you have given your consent in accordance with Art. 6 (1) (a) GDPR, we will use the data required for this or separately provided by you for our own advertising purposes, e.g., to inform you about interesting offers and our products. You can revoke your consent at any time either by sending a message to the contact option described in this privacy policy or by a verbal notification during any call. After revocation, we will delete your telephone number, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.
6. Cookies and Other Technologies
6.1 General Information
To make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser on your next visit (persistent cookies).
Protection of Privacy on End Devices
When you use our online offer, we use strictly necessary technologies to provide the telemedia service you have expressly requested. The storage of information on your end device or access to information already stored on your end device does not require consent in this respect.
For non-essential functions, the storage of information on your end device or access to information already stored on your end device requires your consent. We would like to point out that if you do not give your consent, parts of the website may not be fully usable. Any consent you have given remains valid until you adjust or reset the respective settings on your end device.
Any subsequent data processing by cookies and other technologies
We use technologies that are strictly necessary for the use of certain functions of our website (e.g., shopping cart function). Through these technologies, IP address, time of visit, device and browser information, as well as information about your use of our website (e.g., information about the contents of the shopping cart) are collected and processed. This serves, in the context of a balancing of interests, overriding legitimate interests in an optimized presentation of our offer in accordance with Art. 6 (1) (f) GDPR.
In addition, we use technologies to fulfill the legal obligations to which we are subject (e.g., to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy. If necessary, we also use technologies that are not listed individually in this privacy policy. You can find more detailed information on these technologies, including the respective legal basis for data processing, on the Usercentrics platform. You can access it by clicking on the fingerprint button in the lower right or left corner of the page.
Cookie Settings
You can find the cookie settings for your browser at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™
If you have consented to the use of technologies in accordance with Art. 6 (1) (a) GDPR, you can revoke your consent at any time by sending a message to the contact option described in the privacy policy. Alternatively, you can click on the fingerprint button in the lower right or left corner of the page. If you do not accept cookies, the functionality of our website may be limited.
6.2 Use of Usercentrics Consent Management Platform to Manage Consents
On our website, we use the Usercentrics Consent Management Platform ("Usercentrics") to inform you about the cookies and other technologies we use on our website, and to obtain, manage, and document your legally required consent to the processing of your personal data by these technologies. This is necessary in accordance with Art. 6 (1) (c) GDPR to fulfill our legal obligation under Art. 7 (1) GDPR to be able to prove your consent to the processing of your personal data, to which we are subject. Usercentrics is a service of Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany, which processes your data on our behalf. When you visit our website, the Usercentrics web server stores a so-called server log file, which also contains your anonymized IP address, the date and time of your visit, device and browser information, as well as information about your consent behavior. Your data will be deleted after three years, unless you have expressly consented to further use of your data in accordance with Art. 6 (1) (a) GDPR or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this statement.
Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: USA.
The adequacy decision for the USA serves as the basis for the third-country transfer, provided the respective service provider is certified. A certification is in place.
6.3 Information on Third-Country Transfers (Data transfer to third countries)
We use technologies from service providers on our website whose registered office and/or server locations may be in third countries outside the EU or the EEA. If there is no adequacy decision from the EU Commission for this country, an adequate level of data protection must be ensured by other appropriate guarantees.
Appropriate guarantees in the form of contractually agreed standard contractual clauses of the EU Commission or binding corporate rules are generally possible, but require a prior review by the contracting parties as to whether an adequate level of protection can be guaranteed. According to the case law of the ECJ, it may be necessary to take additional protective measures.
We have generally agreed on the standard data protection clauses issued by the EU Commission with the technology providers we use who process personal data in a third country. Where possible, we also agree on additional guarantees that are intended to ensure that an adequate level of data protection is guaranteed in third countries without an adequacy decision.
Regardless of this, it may happen that, despite all contractual and technical measures, the level of data protection in the third country does not correspond to that in the EU. In these cases, we ask you, if necessary, in the context of the cookie consent, for your consent in accordance with Art. 49 (1) (a) GDPR to the transfer of your personal data to a third country.
There is in particular the risk that local authorities in the third country may have access rights to your personal data that are not sufficiently restricted from a European data protection perspective, that we as data exporters or you as the data subject will not be aware of this and/or that you may not have sufficient legal remedies available to prevent this and/or to take action against such access.
In particular, the following countries are currently among the third countries without an adequacy decision from the EU Commission (example list):
- China
- Russia
- Taiwan
You can find out in which third countries a data transfer by us takes place in the data protection notices for the tool used in each case and/or the service we use for consent management/Consent Manager Platform (CMP).
7. Use of Cookies and Other Technologies
We use the following cookies and other third-party technologies on our website. Unless otherwise specified for the individual technologies, this is done on the basis of your consent in accordance with Art. 6 (1) (a) GDPR. After the purpose has ceased to apply and the use of the respective technology by us has ended, the data collected in this context will be deleted. You can revoke your consent at any time with effect for the future. You can find further information on your revocation options in the section "Cookies and other technologies". Further information, including the basis of our cooperation with the individual providers, can be found with the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.
7.1 Use of Adobe Services
We use the technologies of Adobe Systems Software Ireland Limited, Ireland, 4-6 Riverwalk, Citywest Business Campus, Dublin 24, Ireland ("Adobe") as described below. The information automatically collected by Adobe technologies about your use of our website is generally transferred to a server of Adobe, Inc., 345 Park Avenue San Jose, CA 95110-2704, USA and stored there. If your IP address is collected via Adobe technologies, it will be shortened before being stored on Adobe's servers by activating the corresponding settings or completely replaced by a generic IP address.
Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: USA.
The adequacy decision for the USA serves as the basis for the third-country transfer, provided the respective service provider is certified. A certification is in place.
Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.
Adobe Fonts
For the uniform presentation of content on our website, data (IP address, time of visit, device and browser information) is collected by the script code "Adobe Fonts", transmitted to Adobe, and then processed by Adobe. We have no influence on this subsequent data processing. The data processing is based on an agreement between joint controllers in accordance with Art. 26 GDPR.
7.2 Use of Google Services
We use the technologies of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google") as described below. The information automatically collected by Google technologies about your use of our website is generally transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. Unless otherwise specified for the individual technologies, the data processing is based on an agreement concluded for the respective technology between joint controllers in accordance with Art. 26 GDPR. Further information on data processing by Google can be found in Google's privacy policy.
Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision.
Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.
Google Analytics
For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, as well as information about your use of our website), from which user profiles are created using pseudonyms. Cookies may be used for this purpose. If you visit our website from the EU, your IP address is stored on a server located in the EU to derive location data and then immediately deleted before the traffic is forwarded to other Google servers for processing. The data processing is based on an agreement on order processing by Google.
For the purpose of optimized marketing of our website, we have activated the data sharing settings for "Google products and services". This allows Google to access the data collected and processed by Google Analytics and then use it to improve Google services. The data sharing with Google within the scope of these data sharing settings is based on an additional agreement between controllers. We have no influence on the subsequent data processing by Google.
For the purpose of optimized marketing of our website, we use the so-called User ID function. With this function, we can assign a unique, permanent ID to your interaction data from one or more sessions on our online presences and thus analyze your user behavior across devices and sessions.
For web analysis, the Google Analytics extension function Google Signals enables so-called "cross-device tracking". If your internet-enabled devices are linked to your Google account and you have activated the "personalized advertising" setting in your Google account, Google can create reports on your user behavior (especially cross-device user numbers), even if you change your end device. We do not process personal data in this respect; we only receive statistics created on the basis of Google Signals.
For web analysis and advertising purposes, the Google Analytics extension function, the so-called DoubleClick cookie, enables your browser to be recognized when you visit other websites. Google will use this information to compile reports on website activity and to provide other services related to website usage.
If you do not give us your consent in accordance with Art. 6 (1) (a) GDPR to the use of Google Analytics, no cookies will be stored on your device or read out. The data processing described in the previous paragraphs will not take place. To close gaps in web analysis through behavioral and conversion modeling, pings with data (user agent, information about your consent behavior, screen resolution, IP address) are sent to Google.
Google AdSense
Our website uses Google AdSense to market space for third-party advertisements. These advertisements are displayed to you at various places on this website. The so-called DoubleClick cookie enables the display of interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information, as well as information about your use of our website) and by automatically assigning a pseudonymous UserID, with the help of which the interests are determined on the basis of visits to this and other websites.
Google Ads
For advertising purposes in the Google search results and on the websites of third parties, the so-called Google Remarketing Cookie is set when you visit our website, which automatically enables interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information, as well as information about your use of our website) and by means of a pseudonymous CookieID and on the basis of the pages you have visited. Further data processing only takes place if you have activated the "personalized advertising" setting in your Google account. In this case, if you are logged into Google during your visit to our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing.
For website analysis and event tracking, we use Google Ads Conversion Tracking to measure your subsequent user behavior if you have reached our website via a Google Ads advertisement. For this purpose, cookies may be used and data (IP address, time of visit, device and browser information, as well as information about your use of our website on the basis of events specified by us, such as a visit to a website or newsletter registration) may be collected, from which user profiles are created using pseudonyms.
If you do not give us your consent in accordance with Art. 6 (1) (a) GDPR to the use of Google Ads, no cookies will be stored on your device or read out. The data processing described in the previous paragraphs will not take place. To close gaps in web analysis through behavioral and conversion modeling, pings with data (user agent, information about your consent behavior, screen resolution, IP address, page URL, information about ad clicks in URL parameters) are sent to Google. Your IP address is used to derive the IP country.
Google Maps
For the visual presentation of geographical information, Google Maps collects, transmits to Google, and subsequently processes data about your use of the Maps functions, in particular the IP address and location data. We have no influence on this subsequent data processing.
Google reCAPTCHA
For the purpose of protecting against misuse of our web forms and against spam by automated software (so-called bots), Google reCAPTCHA collects data (IP address, time of visit, browser information, as well as information about your use of our website) and carries out an analysis of your use of our website by means of a so-called JavaScript and cookies. In addition, other cookies stored by Google services in your browser are evaluated. Personal data from the input fields of the respective form is not read out or stored.
Google Fonts
For the uniform presentation of content on our website, data (IP address, time of visit, device and browser information) is collected by the script code "Google Fonts", transmitted to Google, and then processed by Google. We have no influence on this subsequent data processing.
Google Tag Manager
With the Google Tag Manager, we can manage various codes and services on our website. When implementing the individual tags, Google may also process personal data (e.g., IP address, online identifiers (including cookies)). The data processing is based on an agreement on order processing by Google.
The use of the Google Tag Manager enables the integration of various services/technologies.
If you do not wish to use individual tracking services and have therefore deactivated them, the deactivation remains for all affected tracking tags that are integrated via the Google Tag Manager.
YouTube Video Plugin
For the integration of third-party content, data (IP address, time of visit, device and browser information) is collected via the YouTube Video Plugin in the extended data protection mode we use, transmitted to Google, and then processed by Google, only if you play a video.
7.3 Use of Facebook Services
Use of Facebook Pixel
We use the Facebook Pixel within the scope of the technologies of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Facebook (by Meta)" or "Meta Platforms Ireland") described below. With the Facebook Pixel, data (IP address, time of visit, device and browser information, as well as information about your use of our website on the basis of events specified by us, such as a visit to a website or newsletter registration) is automatically collected and stored, from which user profiles are created using pseudonyms. As part of the so-called extended data matching, information for matching purposes is also collected and stored in hashed form, with which individuals can be identified (e.g., names, e-mail addresses, and telephone numbers). For this purpose, a cookie is automatically set by the Facebook Pixel when you visit our website, which automatically enables your browser to be recognized when you visit other websites by means of a pseudonymous CookieID. Facebook (by Meta) will merge this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to website usage, in particular personalized and group-based advertising.
The information automatically collected by Facebook (by Meta) technologies about your use of our website is generally transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. Further information on data processing by Facebook can be found in the privacy policy of Facebook (by Meta).
Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.
The adequacy decision for the USA serves as the basis for the third-country transfer, provided the respective service provider is certified. A certification is in place.
Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on these guarantees: Standard Data Protection Clauses of the European Commission.
Facebook Analytics
Within the scope of the Facebook Business Tools, statistics on visitor activity on our website are created from the data collected with the Facebook Pixel about your use of our website. The data processing is based on an agreement on order processing by Facebook (by Meta). Its analysis serves the optimal presentation and marketing of our website.
Facebook Ads (Ads Manager)
Via Facebook Ads, we advertise this website on Facebook (by Meta) as well as on other platforms. We determine the parameters of the respective advertising campaign. Facebook (by Meta) is responsible for the exact implementation, in particular the decision on the placement of the ads with individual users. Unless otherwise specified for the individual technologies, the data processing is based on an agreement between joint controllers in accordance with Art. 26 GDPR. The joint responsibility is limited to the collection of the data and its transmission to Meta Platforms Ireland. The subsequent data processing by Meta Platforms Ireland is not covered by this.
On the basis of the statistics created via Facebook Pixel about visitor activity on our website, we conduct group-based advertising on Facebook (by Meta) via Facebook Custom Audience by determining the characteristics of the respective target group. As part of the extended data matching that takes place to determine the respective target group (see above), Facebook (by Meta) acts as our processor.
On the basis of the pseudonymous cookie ID set by the Facebook Pixel and the collected data about your user behavior on our website, we conduct personalized advertising via Facebook Pixel Remarketing.
Via Facebook Pixel Conversions, we measure your subsequent user behavior for web analysis and event tracking if you have reached our website via an advertisement from Facebook Ads. The data processing is based on an agreement on order processing by Facebook (by Meta).
7.4 Other Providers of Web Analysis and Online Marketing Services
Use of Vimeo Video Plugin for Integration of Third-Party Content
For the integration of third-party content, data (IP address, time of visit, device and browser information) is collected via the video plugin of Vimeo Inc., 330 West 34th Street, 5th Floor, New York 10011, USA ("Vimeo"), transmitted to Vimeo, and then processed by Vimeo. The data processing is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Google Analytics is automatically integrated into the Vimeo Video Plugin. For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, as well as information about your use of our website), from which user profiles are created using pseudonyms. Cookies may be used for this purpose. Google Analytics is a service of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google about your use of our website is generally transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. If you visit our website from the EU, your IP address is stored on a server located in the EU to derive location data and then immediately deleted before the traffic is forwarded to other Google servers for processing. We have no influence on and access to the data processing by Vimeo, including the settings and results of Google Analytics.
Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision.
Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.
8. Integration of the Trusted Shops Trustbadge/ Other Widgets
If you have given your consent in accordance with Art. 6 (1) (a) GDPR, Trusted Shops widgets are integrated on this website to display the Trusted Shops services (e.g., seal of approval, collected reviews) and to offer Trusted Shops products to buyers after an order.
The Trustbadge and the services advertised with it are an offer of Trusted Shops SE, Subbelrather Str. 15C, 50823 Cologne ("Trusted Shops"), with whom we are jointly responsible for data protection in accordance with Art. 26 GDPR. We inform you in the context of this privacy notice about the essential contents of the contract according to Art. 26 (2) GDPR.
Within the framework of the joint responsibility existing between us and Trusted Shops SE, please contact Trusted Shops preferably for data protection questions and to assert your rights, using the contact options specified in the data protection information. Regardless of this, you can always contact the controller of your choice. Your request will then, if necessary, be passed on to the other controller for a response.
8.1 Data Processing when Integrating the Trustbadge/ Other Widgets
The Trustbadge is provided by a US CDN provider (Content Delivery Network). An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which is available here for the USA. Service providers from the USA used are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. If the service providers used are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.
When the Trustbadge is called up, the web server automatically stores a so-called server log file, which also contains your IP address, the date and time of the call, the amount of data transferred, and the requesting provider (access data), and documents the call. The IP address is anonymized immediately after collection, so that the stored data cannot be assigned to your person. The anonymized data is used in particular for statistical purposes and for error analysis.
8.2 Data Processing after Order Completion
If you have given your consent, the Trustbadge accesses order information stored on your end device after order completion (order total, order number, product purchased if applicable) as well as e-mail address, and your e-mail address is hashed using a cryptographic one-way function. The hash value is then transmitted to Trusted Shops with the order information in accordance with Art. 6 (1) (a) GDPR.
This serves to check whether you are already registered for Trusted Shops services. If this is the case, further processing will be carried out in accordance with the contractual agreement concluded between you and Trusted Shops. If you are not yet registered for the services or do not give your consent to automatic recognition via the Trustbadge, you will then be given the opportunity to register manually for the use of the services or to conclude the protection within the framework of your possibly already existing user contract.
For this purpose, the Trustbadge accesses the following information stored on the end device you are using after you have completed your order: order total, order number, and e-mail address. This is necessary so that we can offer you buyer protection. The data is only transmitted to Trusted Shops if you actively decide to conclude the buyer protection by clicking on the correspondingly designated button in the so-called Trustcard. If you decide to use the services, further processing is based on the contractual agreement with Trusted Shops in accordance with Art. 6 (1) (b) GDPR in order to be able to complete your registration for buyer protection and secure the order, and to be able to send you review invitations by e-mail afterwards if necessary.
Trusted Shops uses service providers in the areas of hosting, monitoring, and logging. The legal basis is Art. 6 (1) (f) GDPR for the purpose of ensuring trouble-free operation. Processing may take place in third countries (USA, United Kingdom, and Israel). An adequate level of data protection is ensured in each case by an adequacy decision of the EU Commission, which is available here for the USA, here for the United Kingdom, and here for Israel. Service providers from the USA used are generally certified under the EU-U.S. Data Privacy Framework (DPF). Further information is available here. If the service providers used are not certified under the DPF, standard contractual clauses have been concluded as a suitable guarantee.
9. Social Media
9.1 Social Buttons from Facebook (by Meta), Instagram (by Meta)
Social buttons from social networks are used on our website. These are only integrated into the page as HTML links, so that no connection is established with the servers of the respective provider when our website is called up. If you click on one of the buttons, the website of the respective social network opens in a new window of your browser. There you can, for example, press the Like or Share button.
9.2 Our Online Presence on Facebook (by Meta), Instagram (by Meta), Youtube
If you have given your consent in accordance with Art. 6 (1) (a) GDPR to the respective social media operator, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presences on the social media mentioned above, from which user profiles are created using pseudonyms. These can be used, for example, to place advertisements inside and outside the platforms that are likely to correspond to your interests. Cookies are generally used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your rights and setting options for protecting your privacy, please refer to the providers' privacy policies linked below. Should you still need help in this regard, you can contact us.
Facebook (by Meta) is a service of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Meta Platforms Ireland"). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is generally transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA and stored there. The data processing within the scope of a visit to a Facebook (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here.
Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.
The adequacy decision for the USA serves as the basis for the third-country transfer, provided the respective service provider is certified. A certification is in place.
Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on these guarantees: Standard Data Protection Clauses of the European Commission.
Instagram (by Meta) is a service of Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Meta Platforms Ireland"). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is generally transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, Menlo Park, California 94025, USA and stored there. The data processing within the scope of a visit to an Instagram (by Meta) fan page is based on an agreement between joint controllers in accordance with Art. 26 GDPR. Further information (information on Insights data) can be found here.
Our service providers are located and/or use servers in the following countries for which the European Commission has determined an adequate level of data protection by decision: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.
The adequacy decision for the USA serves as the basis for the third-country transfer, provided the respective service provider is certified. A certification is in place.
Our service providers are located and/or use servers in these countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico.
There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on these guarantees: Standard Data Protection Clauses of the European Commission.
YouTube is a service of Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google about your use of our online presence on YouTube is generally transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there.
Our service providers are located and/or use servers in countries outside the EU and the EEA for which the European Commission has determined an adequate level of data protection by decision.
Our service providers are located and/or use servers in countries outside the EU and the EEA. There is no adequacy decision from the European Commission for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.
10. Contact Options and Your Rights
10.1 Your Rights
As a data subject, you have the following rights:
- in accordance with Art. 15 GDPR, the right to request information about your personal data processed by us to the extent specified therein;
- in accordance with Art. 16 GDPR, the right to demand the immediate correction of incorrect or completion of your personal data stored by us;
- in accordance with Art. 17 GDPR, the right to request the deletion of your personal data stored by us, unless further processing is necessaryfor exercising the right of freedom of expression and information;for compliance with a legal obligation;for reasons of public interest orfor the establishment, exercise or defense of legal claims;
- in accordance with Art. 18 GDPR, the right to request the restriction of the processing of your personal data, insofar asthe accuracy of the data is contested by you;the processing is unlawful, but you oppose its erasure;we no longer need the data, but you need it for the establishment, exercise or defense of legal claims, oryou have objected to the processing in accordance with Art. 21 GDPR;
- in accordance with Art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request its transmission to another controller;
- in accordance with Art. 77 GDPR, the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters for this purpose.
Right to Object
Insofar as we process personal data as explained above to protect our legitimate interests, which are overriding in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you can exercise this right at any time as described above. If the processing is for other purposes, you only have the right to object if there are reasons arising from your particular situation.
After you have exercised your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing serves the establishment, exercise or defense of legal claims.
This does not apply if the processing is for direct marketing purposes. Then we will no longer process your personal data for this purpose.
10.2 Contact Options
For questions regarding the collection, processing or use of your personal data, for information, correction, restriction or deletion of data, as well as revocation of consent given or objection to a specific use of data, please contact us directly via the contact details in our legal notice.